Millicent Naa Adjeley Koney, a victim of an MTN Mobile Money fraud who accused the telecom giant of conspiring with fraudsters to defraud her of GHC 11,000, has assumed responsibility for sharing an OTP with the perpetrators of the act.
In a post shared on Facebook, Millicent assumed responsibility and called on the Minister for Communication, Digital Technology & Innovation, Sam George, to direct his attention to social engineering fraud, which has become rampant in Ghana.
She wrote:
Dear Sir,
On Sunday, I was defrauded of 11,234 from my mobile money account. I contacted my network provider, and they said I might have shared an OTP, my MOMO PIN, with the fraudsters, and it is a social engineering fraud.
Sir, I want to assume or take responsibility for sharing my Momo PIN or OTP with the said fraudster.
This fraud issue has been rampant, and people have fallen victim. Sir, please, if you haven’t taken notice or heard about this, I want to personally draw your attention to the social engineering fraud.
Thank you.
Sincerely, Millicent Koney.”
Her account corroborates an earlier statement issued by MTN Ghana, which suggested the victim fell victim to a social engineering scheme where she unknowingly shared sensitive information (i.e., a one-time password (OTP), a one-time verification link, and a PIN) with the fraudsters.
MobileMoney LTD responds to social media post about alleged unlawful withdrawal. pic.twitter.com/w0JimAAgON
— MTN Ghana (@MTNGhana) April 15, 2025
Initially, Millicent accused the service provider and denied ever sharing any such details with the fraudsters.
Watch the video below.
